Privacy Policy

1. Introduction
Welcome to FlashForce! Your privacy is very important to us. This Privacy Policy explains how we collect, use, process, and protect information from individuals who access or interact with our store at flashforcelight.com. By using our services, you agree to these practices.

2. Information We Collect

  • Information You Provide: name, email address, phone number, shipping/billing address, order details, preferences.
  • Payments: data necessary to process your payment (handled by certified payment gateways; we do not store full card numbers).
  • Support and Communications: messages and support tickets.
  • Technical/Usage Data: IP address, device, browser, pages visited, session times (via cookies and similar technologies).

3. How We Use Your Information

  • Process orders, payments, and shipments; manage returns/exchanges.
  • Provide customer service and account administration.
  • Improve and personalize your experience (analytics and performance).
  • Send transactional communications and, where permitted by law, marketing (you can opt out at any time).
  • Security and legal compliance, including fraud prevention.

4. Sharing Information
We may share data with service providers/partners who assist us (payments, logistics, email/SMS, hosting, analytics). They operate under contractual obligations with appropriate security measures and do not sell your data.

5. Security
We apply reasonable technical and organizational measures (encryption in transit, access controls, monitoring) to protect your information from unauthorized access.

6. Your Rights
Depending on your jurisdiction, you may access, correct, update, transfer, or delete your data; object to or restrict certain processing; and withdraw consent where applicable.
To make a request, email soporte.flashforce@gmail.com.

7. Cookies and Tracking Technologies
We use cookies for essential functionality, analytics, and personalization. Please review our Cookie Policy to manage your preferences.

8. International Transfers
Your data may be processed outside your country by our service providers, with appropriate safeguards applied in accordance with applicable data protection laws.

9. Children’s Privacy
Our services are not directed to minors. If you believe a child has provided us personal information, contact us so we can delete it.

10. Changes to This Policy
We may update this Privacy Policy periodically. The current version will always be available on flashforcelight.com, with the update date indicated. Continued use of our services constitutes acceptance of any changes.

11. Contact
For questions, requests, or to exercise your rights, please contact us at: soporte.flashforce@gmail.com.